cha cha japanese restaurant

Gunawan Wibisono

1.0

Unfortunately service will not surpass the specifications and promises. Emerged on a active weekend dinner time; meals was served after around 30 minutes; first offered a chawan mushi having an added insect onto it; in look at of all waitresses were hectic atthat time, we waited to allow them to include my next meal after that kindly informed them concerning the chawan mushi and requested for a big change. Then came a female from your kitchen with a rude tone accusing me that it's completely my fault that there surely is an insect in the chawan mushi, i has been accused of departing the chawan mushi for too much time on the desk to bring about the insect obtaining on the meals? When I described that the the insect has already been there when the foods arrived on my desk (furthermore witnessed by my pal); the girl was actually angrier and responded with "then we shall refund your chawan mushi!"and left. She didn't even offer to displace the meals? When i requested to meet up the boss;We was shocked to discover that the rude, accusing , arrogant woman was the boss! I have already been an extended term customer of the restaurant previously. Even though price is above fair for the sort of food you obtain, I still regular this place because of the insufficient japanese restaurant options in Kuantan. Nevertheless after today's terrible encounter; with the dog owner herself who doesn't treatment much less about their customer support and hygiene of meals, I'm damn sure I'm not coming back again to this location. Anyone else who want to attempt their cha cha's new menus? insect chawan mushi at RM10 in a supposed Quality A cleanliness restaurant ?