The Smoke House

Zuleika Hanis

Went there for beverage with friends, once we heard there's buy 1 get 1 free of charge promo, however, the bartender seems unfamiliar with his own item and promo, and we didn't have the last call prior to the promo time 's almost finish, afterwe have issue about this, the bartender doesn't seem ready to give a detailed description, but just ignored our queries, thought we've got adjustment on the costs, this sort of service level is certainly not acceptable in the hotel with reputation. That is a shame that the equipment and atmosphere is great and charming, however the software got quite a distance to go. Please supply the equal high quality of service when you are charging individuals a lot more than other hotels.

Farah A. Zulkifli

I must say that is among the best pubs in KL. One for just one cocktails with great types. Cozy environment, greatest spot to chill together with your buddies. Bartenders are attentive. However, when we known as hotel reception, she wasn’t acquainted with their in going’s promotion.That is unacceptable. Ranked 5 stars for drinks, services and its own ambience. *Receptionist ought to be trained and polished before conveying bad text messages to your potential prospects.