Rakuzen

Hassan Aoun

The meals was the worst I've experienced in a Japanese restaurant in Asia, won't return! Been previously and appreciated food, won't return following this experience!

Franciska Angelina

Newly opened and right after a couple of fine experiences with Rakuzen Oasis Ara Damansara and Tropicana Town Mall, we expect exactly the same treatment and food quality. Emerged here for lunch time on 6th April and the cafe wasn't fully occupied yet no customer support togreet us on the door!Several staffs were seen travelling zzzzzz.... We have to demand our seats! Next upon purchase, the waitress was carrying 2 lunch time boxes servings simultaneously and expect myself to obtain my meal container from her as she cannot bend over and offer the dish properly!!?? First of all it is risky, if you cannot take 2 to function,maybe serve 1 prior to going back to your kitchen for 2nd helping. Worse she provided a frown and mindset. The dish was offered inappropriately and definitely such attitude is unwanted!! There is a reason there exists a service charge! The very best of the icing may be the tea cup served includes a part chipped out...do you want to beverage your tea with a broken cup?! Food was great, customer service sucks!

Carlisa Vidia

Nothing wrong with foods. But our fellow diners making use of their non-stop noise actually spoilt my pleasure of the meals. Seems some people enjoy to chat loudly. And do not really value others. Anyway, food wise much like other numerous japanese dining places around But itwould be great in order to benefit from the food peacefully minus the non-stop sound. Non-stop. Non-stop. My advice would be to choose a week time if you want to visit this location. Choise another location peaceful environment to take pleasure from your meal.

Tata P

Visited this restaurant just as before for a meal. It was an excellent decision. The employees seemed pleasant and effective and the manager working lived around expectation. My wife ordered the Tempura Udon dish and I actually opted for the Teppanyaki Zen dish. My wifeenjoyed her dish which came very first. Both soup and the tempura prawns had been excellent. My dish looked excellent on arrival and has been quite a bit really - with a little plate of chawan mushi, plenty of interesting vege, another normal size bowl of miso soup, a little plate of fruits and the generous helping of beef inside cubes. I got requested the beef to end up being grilled medium to done well.However, it ended up being tough going. After trying it from three different cubes, We asked to talk with the manager of the outlet, a guy named Ray: This individual came and I distributed to him the issue accessible. He listened thoroughly and remarked he will talk with the chef. He returned and said that occasionally the beef could be hard and suggested he provide me another helping of the beef........this time around in thin slices. This ended up being great and We thanked him for his proactive, customer oriented. stance. This is actually the sort of ' exceeds expectation ' services we prefer to see in great, well established restaurants. We are returning soon.

Rekso Priyohutomo

The area is cosy for for gathering. But I had been dissatisfied with the wahyu beef they offered. I have no idea what was the standard of the beef, since they cut as well thin, I cannot flavor 'wahyu'. However the teriyaki chicken was good