Li Yen at The Ritz-Carlton, Kuala Lumpur

Henry Hie

Came with my children for lunch time (dimsum) on the Sunday afternoon, arrived and ordered by 1.20pm but food just came one hour afterwards (2.15pm). Whenever we informed the server to check on our order she simply replied with “OO”, once the food lastly arrived and point out we waited for one hour she mentioned “OO” once again……no apologies, nothing.Overall food was excellent, but also for such pricing, I'd expect better service.

Jaya Pathak

Disappointed with the assistance. Waited 40 mins for the initial dish and another 20 minutes for another. Tea wasn’t getting refilled even though we've completed it. Reflected the problem to the program crew and manager. Despite the fact that their apology doesn’t appearance sincere, I am hoping they improve it later on. Food was okay but because of the delay in helping, we certainly didn't get to benefit from the food.

Teza Auliannisa

Delicious and incredibly nice. Excellent service.

Eko Wigiantoro

I think most probably this is actually the only Chinese eating place of an extravagance hotel that acts non halal dimsum in KL … meals is tasty, services is good…Individually love their Hakka fried rice probably the most 24/9/2022 back again here for lunchBlack garlic soup was great as usual.. however the Hakka fried rice high quality dropped a little this time.. uncertain what’s the problem however the flavor had been bland and lacking a little bit of the flavour that was previously …Service great as normal.. hopefully the product quality gonna be managed nicely..

Eko Nw

Good ambience and foods - overall a joyful experience