Hugo's KL

F Indriani

Because the title suggests, the product quality, service and affordability is surprisingly well substandard for a restaurant that is area of the Ramada network. We ate here on a few occasions for lunch time and dinner and each morning the buffet breakfast wasserved here. The breakfast has been the worst I've actually experienced in my own entire traveling career since it doesn’t appeal to Westerners and the range is incredibly limited. I counted 2-3 trestle tables with basics on them- 2-3 choices of fruit, fruit juice, basic bread options, handful of sweets and fried rice, sautéed potatoes along with other weird selections for breakfast. We'd to venture out for coffee daily to neighboring resorts or businesses as just instant available. Lunch and dinner nothing at all to create about and the assistance was poor. Today to the crunch - we spotted a fairly big four legged hairy patron in the ceiling rafters and has been amazed that whenever we asked to talk with the manager simply by signaling to him and he or she acknowledging our signal, in no way came around to check out our query. Once we left we described the hairy patron to a waiter rather than really sure he comprehended as all of the waiting staff experienced poor English which surprised me for a nation where English is just about the main business vocabulary. The supervisor has since noticed us on many occasions yet he's got neglected to method us. He portrays if you ask me a smug, arrogant persona and requires a reality talk with some performance administration and customer support skills training. Wouldn’t visit this eating place ever again as obviously not around scratch! Contact the fumigators ASAP!

Muhammad Rivaldy

The other day i and my hubby visited Hugos kl for his birthday celebration . There exists a buffet each morning as its an abrupt program . The breakfast is merely awesome and the purchase price is rm 25 nett for per individual is in fact okaycompare to other resorts . So i wish to accomplish a shock for my beloved hubby and there's an indian woman working , i informed her concerning this and she mentioned no problem she'll help me . Thats therefore lovely of her . And she provide a reddish velvet cake that is my husband's fav cake . And he could be so surprised also content . Thanks to her specifically to did the very best surprise actually . She did an excellent job and smiling encounter too . We will keep coming back again and i'd definitely recommend this cafe as well .