People who do business in the F&B industry must be familiar with the POS system. Surely you want to use a POS system to facilitate operations in your restaurant? Choosing a POS system requires a lot of considerations, ranging from price, and features, to the level of effectiveness. This article has summarized some tips for choosing a POS system that is suitable for you, let's take a look.
1. Understand What Your Restaurant Needs
There are many featuresin a POSthat you can use. If you have a relatively small business, there may not be many features that you will need but only basic features, such as inputting orders, checkingout, orderingpayment,orgiving order discountsand sales reports.You will getallthese basic features in POS,withsome being free and some being paid.
If you only needsuchbasic featuresasthe above,it is better for you to choosethe free ones, so that you can allocate the saved funds for other purposes,such as purchasing raw materials, renting a place, decorating, or for emergencies.
2. Test the POS System
Once you have decidedto usethe POS system, the second step is the trial phase. This stage is certainly to find out whether the POS will make it easier or more difficult to operate in your restaurant. Things you need to try such as inputting orders, completing ordersorcheckout to payment, giving discounts or deductions,and outputtingsales reports. If these four things are not user-friendly or difficult to operate, it's better to find another POS for you to try and consider.
Although some POS providers do not have a free trialservice, there are many POS that can give you a free trial, usually for one week. Choose a POS that you can try for free and then compare it with other POS systems, and youcan also ask your friends who are more experienced in POS for advice.
3. Test with Your Device
Not all POS systems can be used on any device, some even require you topurchasespecial devices such as cash drawers, printers, tablets, and so on, which areprovided by the POS provider to use the POS system. This will certainly require you tospend more money, especiallywhenyou already have your own device. However, there are also POS systems that can be used on any device that you already have.
Beforedetermininga POS system to use in your restaurant, it is better to try it first on the device you have. If it turns out that the device you have cannot be used to operate the POS,it is better for you tolook for another POS system that can be usedonthe device you already have. You can also consult with the POS provider regarding the devices that can be used and those that cannot be used.
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4. Customer Service
Good POS system providers are those who are willing to take responsibility for any problems or difficultiesthattheir usersface. After-sales of a POS system provider company is important because not everyone understands how to operate the system theyonceoffered.This is not to saythat after people buy a POS system, they are left alone,butthe POS system provider must continue to help and answer all the confusion of users.
As a person whois aboutto start a restaurant business, theremust bemuch confusionabout thePOSoperational system. Therefore, the POS system provider must bepreparedto help users whenever theycome acrossoperational problems.
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Conclusion
Choosing the right POS for your business doesn't have to be a laborious process. Your business needs a system that offers flexibility, support, and effectiveness for your business growth,at an affordable price and without any burden. Feature completeness is an important point in choosing the POS system that you will use, so make sure the main features of the POScan facilitate your business operations.
